Organization: Norfolk County Sheriff’s Office, Dedham, Massachusetts

Type Of Service: FREE - Automated Telephone Reassurance Program

Website: www.norfolksheriff.com/ruok.html

Telephone: 1-866-900-RUOK®(7865)

""The Sheriff's "Are You O.K.?"(*) program is a computerized telephone reassurance service provided by TRIAD.

Senior citizens who sign up for the free service receive a phone call at the same time every day for as long as they want the service. The program allows a person the comfort and security needed to maintain personal independence. It also assures family and friends, who can't always be there, that their loved one is okay.

The calls are made between 6 a.m. and noon every day at a time requested by the person. All calls are monitored by the Sheriff's Are You O.K.? officer. When the call comes in, the person answers the phone and hears a recorded voice that asks if you are okay. The person may say "yes" and simply hang up. If something is wrong, the person should say no and the Sheriff's officer will immediately pick up the phone to find out what is wrong and take the appropriate action.

If a person does not answer the call, the computer automatically places a second call in five minutes. If there is still no answer, the Sheriff's officer will call a designated family member or friend to inform them. In some cases, the officer will contact local police and ask them to go to the person's home.

If the person plans on being away, a simple phone call to the Sheriff's Are You O.K.? officer will discontinue the calls and reactivate them when the person comes back.

For more information, please call Sheriff Bellotti's Are You O.K.? officer toll free at 1-866-900-RUOK®(7865)."

- www.norfolksheriff.com/ruok.html

To view other providers of telephone reassurance programs in the state of Massachusetts, visit our webpage entitled Massachusetts Telephone Reassurance Providers. This web page also highlights volunteer service providers as well as potential grant providers in this state.

Contact DSC to learn more about our telephone reassurance services and phone systems. DSC is also a leading provider of voice broadcasting systems and services as well as emergency notification systems and community alert services.

DSC provides community alert services and systems that automatically call residents checking to ensure their well-being. This automatic phone service can re-dial the number several times and if no one answers, an alert message can be provided to a monitoring center informing them that the called individual is not answering this call or the individual requires assistance. These programs are effective and have helped residents who were unable to request assistance when an emergency arises.

Besides providing telephone reassurance service, DSC provides the most comprehensive phone solutions for the emergency notification and alert marketplace today. Whether purchasing your own emergency autodialer or using our emergency notification service, you can rely on us to deliver your alert messages.

Contact DSC to learn more about our emergency notification services and phone systems.

"Are You OK?"® and RUOK® are registered names of Bruce L Johnson (Individual). For a comparison with our CARE system, please visit our RUOK® vs CARE web page.