Database Systems Corp. (DSC) offers both affordable and expandable telephone reassurance phone systems. CARE (Call Reassurance) is an automated program and phone system that contacts citizens by phone to ensure they are OK.

CARE is a specialized voice broadcasting system that automatically calls a resident and plays a recorded prompt, asking if they are OK. If the resident acknowledges the call, CARE automatically knows that the resident is OK. The enrolled citizen can optionally press a phone key to acknowledge that they are OK or request special assistance.

There are two types of CARE systems. The CARE Basic phone system supports 1 to 4 analog phone lines and is capable of calling up to 4 individuals at a time. The CARE PRO phone system supports 1 - 48 analog phone lines or 12 - 480 digital phone lines.

Contact DSC to learn more about our CARE phone system.

Both the CARE Basic and PRO systems are computerized phone systems that perform the task of telephone reassurance calls to seniors or home alone chidren. The functionality of these systems is documented in the CARE features web page. Here are the differences between the two systems:

• Expansion - Basic cannot be expanded beyond 4 lines. PRO can be expanded from 4 lines to 48 analog phone lines and can be upgraded to the PACER PRO system (digital) by swapping hardware and upgrading the software.
• PC Chassis - Basic system comes in a standard Dell chassis with limited capacity. PRO system comes also with an upgraded Dell chassis with the option of an industrial quality PC from Alliance Systems with large board capacity.
• Inbound Calls - Basic cannot perform inbound IVR functions such as the CARE I'm OK function. PRO can perform both inbound and outbound dialing.
• Self Administration - Basic does not allow customers to self administer call scheduling. PRO supports self administration by clients, allowing them to set their own schedules.
• Emergency Voice Broadcasting - Basic cannot perform emergency voice broadcasting. PRO can simultaneously perform call reassurance calls while processing additional emergency voice broadcasting campaigns.
• Call Transfers - Basic cannot handle call transfers and routing. PRO can perform the call reassurance task and make an outside call, connecting the citizen with another party (with upgraded PC).

DSC's most affordable telephone reassurance system is the Basic CARE phone system. This system comes in an office environment Dell PC with a Dialogic telephony board that supports up to 4 analog phone lines.

To obtain pricing and view a sample quotation with full specifications of the Basic CARE system, please download the following Basic CARE sample quotation. Here are the features of this system:

• Office environment PC (monitor not included)
• Windows Pro Operating System
• Dialogic 4 analog board (D4)
• CARE Editor and Manager Software
• No call transfer
• NO UPGRADE capability (limited by PC)

Database Systems Corp. offers two different PRO series computers, the Wizard (analog phone) and Pacer (digital phone) systems. Both of these systems are expandable and offer the same software features.

The DSC Wizard PRO system is an expandable telephone reassurance system that supports all of the CARE functionality using analog phone lines to deliver the CARE calls.

The Wizard PRO CARE system configuration starts at a 4 analog line phone system. This system includes all of the Basic CARE system options plus the additional features listed above.

To obtain pricing and view a sample quotation with full specifications for the Wizard PRO system, please download the following Wizard PRO CARE sample quotation. Here are the features of this system:

• Industrial quality PC Option (No monitor)
• Windows Enterprise Operating System
• Dialogic 4 analog board (D4)
• CARE Editor and Manager Software
• Upgradeable to 8, 12, 24 and 48 analog lines
• Emergency voice broadcast features
• Call transfer capability (with optional upgraded hardware)
• Ability to add IVR features

DSC's most powerful telephone reassurance system is the PACER PRO CARE phone system. This system is initially configured with one fractional T1 (12 digital lines) but can be expanded to support up to 480 digital phone lines.

The PACER PRO CARE phone system provides the same software features as our Wizard PRO CARE system. This system utilizes digital phone lines (T1) and has a minimum configuration of 12 digital lines (partial T1).

To obtain pricing and view a sample quotation with full specifications for the PACER PRO system, please download the following PACER PRO CARE sample quotation. Here are the features of this system:

• Industrial quality PC (monitor not included)
• Enterprise Version Of Windows
• Enhanced Dialogic D/240PCI-T1 Communications board (supports 24 lines)
• CARE Editor and Manager Software
• Upgradeable to 24 - 480 digital phones lines
• Emergency voice broadcast features
• Call transfer capability
• Ability to add IVR functions

Contact DSC to learn more about our CARE phone system.